FAQs

B2B: delivery within 24 hours. B2C Express: same-day delivery. B2C Normal: delivery within 1–3 days. Actual timing can vary with your location and stock availability, and large wholesale or case-pack orders may need a short lead time — our team will confirm this when your order is processed.

Our online storefront focuses on customers in Malaysia. If you need export or cross-border supply, email [email protected] or call +60 12-489 6418 and our team will review your request.

Retail (B2C) orders can usually be placed without a high minimum. Wholesale (B2B) case-pack orders may have practical cartons/MOQ depending on the SKU. You will see pack sizes on each product page, and our sales team can advise before you confirm large restocks.

We accept the payment methods shown at checkout (online payment gateways enabled on smtsb.com). Free Cash on Delivery is available for registered B2B customers, and for registered B2C customers with orders of RM 299 or more. All prices are displayed in Malaysian Ringgit (RM).

Yes. Checkout runs on a secure HTTPS connection and payments are processed through trusted payment providers. Sea Millenium Trade never asks you to share your full card details by email or WhatsApp.

Approved B2B customers unlock wholesale pricing on the catalogue. Payment terms for large trade accounts can be discussed with our sales team after your wholesale application is approved. Contact [email protected].

Browse products, add items to your cart, and checkout. Guests can shop at retail prices. Creating an account helps you track orders and, if you are a trade buyer, apply for wholesale pricing.

No — you can checkout as a guest for retail purchases. An account is recommended so you can view order history, save addresses, and apply for a B2B wholesale account if you are a retailer, restaurant, or wholesaler.

Contact us as soon as possible at [email protected] or +60 12-489 6418 with your order number. If the order has not been packed or dispatched, we will help update or cancel it. Once it is out for delivery, changes may not be possible.

Log in to your account to view order status, or email us your order number. Our team can also update you by phone or WhatsApp during business hours (Mon–Sat).

Please report damaged, incorrect, or missing items within a reasonable time after delivery with photos and your order number. We will arrange a replacement or suitable resolution. Perishable FMCG and opened food products may have limited return eligibility — our team will advise case by case.

Retailers, restaurants, wholesalers, and other businesses in Malaysia can apply. Sea Millenium Trade has supplied trade customers since 2001 across drinks, snacks, cosmetics, culinary staples, and more.

Register or log in, then submit a wholesale application with your company details and SSM information. Our team reviews applications manually. Until approved, you can still shop at retail prices. After approval, B2B wholesale prices unlock across eligible products.

Go to Apply for wholesale (or use the wholesale link in the menu/footer). You must be logged in before submitting. Need help? Email [email protected].

We import and distribute a wide FMCG range — including beverages, snacks, biscuits, personal care, culinary & commodity items, home appliances, and more — with 800+ SKUs available for trade partners across Peninsular Malaysia.

Email [email protected] or call +60 12-489 6418. You can also use the Contact page. Follow us on Facebook, Instagram, LinkedIn, and TikTok for updates.