These Terms & Conditions (“Terms”) apply when you browse or place an order on smtsb.com, the online store of Sea Millenium Trade (M) Sdn. Bhd. (company registration no. 543563-X) (“SMT”, “we”, “us”).
Our head office is at Lot 24642, Jalan KPB 3, Kawasan Perindustrian Kampung Baru Balakong, 43300 Seri Kembangan, Selangor, Malaysia. Contact: [email protected] or +60 12-489 6418.
By creating an account, adding items to your cart or completing checkout, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the store.
These Terms do not affect your rights under the Consumer Protection Act 1999 or other Malaysian consumer laws that cannot be excluded.
SMT is a Malaysian FMCG importer and distributor. The store lists drinks, snacks, biscuits, culinary staples, cosmetics and other everyday products for retail shoppers and approved wholesale customers.
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. You are responsible for the accuracy of the details you provide at checkout.
Product names, pack sizes, descriptions and prices are shown on each product page and on the products listing. All prices are in Malaysian Ringgit (RM).
Approved wholesale (B2B) customers see wholesale pricing after their account is approved. Retail (B2C) prices apply to other shoppers. A product page may offer more than one pack size (for example a single pack or a carton); the price shown is for the option you select.
We take care to keep listings accurate, but images are for illustration, pack details can change, and stock can sell out. If something is unavailable after you order, we will contact you and arrange a replacement, a wait for restock, or a refund of the affected items.
You may add products to your shopping cart and review quantities, prices and estimated shipping before you pay. Placing items in your cart does not reserve stock.
An order is an offer to buy. A contract is formed when we accept your order and send an order confirmation. We may decline or cancel an order if a product is out of stock, a price or description error is obvious, payment is not completed, or we cannot deliver to the address given. If we cancel after payment, we will refund the amount you paid for the cancelled items.
Prices are charged in RM. At checkout you may pay using the methods we enable on the store:
Online payments are processed by toyyibPay over a secure connection. SMT does not ask you to share your full card details by email or WhatsApp.
We deliver across Peninsular Malaysia, with dedicated coverage in Kuala Lumpur, Johor Bahru, Penang, Melaka, Teluk Intan and Kuantan. The store is set up for delivery within Malaysia. If you need export or cross-border supply, email [email protected] or call us and our team will review your request.
Estimated delivery times, unless we tell you otherwise when the order is processed:
Timing can vary with your location, stock availability and order confirmation. Large wholesale or case-pack orders may need a short lead time, which we will confirm when we process the order.
Shipping costs are calculated from the weight of your order and the method you select. You can see the estimated shipping cost in your cart and at checkout before you pay. A local pickup option may be offered. Some orders may qualify for free delivery; if so, that will be shown at checkout.
Once your order has been shipped, we will send a confirmation email with tracking details where the carrier provides them. You can also use our order tracking page. More detail is on our Shipping and Delivery Information pages.
If you need to change or cancel an order, contact us as soon as possible at [email protected] or +60 12-489 6418 with your order number. If the order has not been packed or dispatched, we will help update or cancel it. Once it is out for delivery, changes may not be possible.
If an item arrives damaged, incorrect or missing, or you otherwise need to return a purchase, please follow our Return Policy. Perishable FMCG and opened food products may have limited return eligibility; our team will advise case by case.
Approved refunds are returned to the original payment method where possible. The time it takes for the credit to appear depends on your bank or payment provider.
If you register, you must keep your login details secure and tell us if you think someone else has used your account. Wholesale pricing and trade payment terms apply only after we approve your wholesale application.
You may use the store only for genuine browsing and purchasing. You must not misuse the website, attempt to interfere with its security or other customers’ accounts, or use it for any unlawful purpose.
The text, images, logos and other content on smtsb.com belong to SMT or our licensors. You may not copy or reuse them for commercial purposes without our permission.
We work to keep the store available and accurate, but we do not guarantee that the website will always be uninterrupted or error-free. To the extent permitted by Malaysian law, SMT is not liable for indirect or consequential loss arising from your use of the store. Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.
These Terms are governed by the laws of Malaysia. The courts of Malaysia have jurisdiction over any dispute arising from them, without limiting any mandatory consumer rights you have.
We may update these Terms from time to time. The updated version will be posted on this page with a new “last updated” date. Please review it before you place a new order.
Questions about these Terms: [email protected] · +60 12-489 6418 · Lot 24642, Jalan KPB 3, Kawasan Perindustrian Kampung Baru Balakong, 43300 Seri Kembangan, Selangor, Malaysia.
Please also read our Privacy Policy, Cookie Policy, Return Policy, Shipping and Delivery Information.
Last updated: 10 November 2026.
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